Alto-Shaam Halo Heat Hot Food Displays - HSM-36/2S/T/F
36" wide • flat-top • self-service • 2 heated shelves
Give customers the hot, ready-to-eat meals they crave—and keep every bite as fresh as when it left the kitchen. Powered by exclusive fan-less Halo Heat technology, this 36-inch countertop merchandiser delivers gentle, even top-and-bottom heat that never dries food out. Two LED-lit shelves hold up to 72 lb of product (six chicken boats per shelf) while independent thermostatic controls let you fine-tune temperatures for different menu items. Built for high-traffic grab-and-go programs, the HSM-36/2S/T/F showcases food, boosts impulse sales and wipes down in seconds.
Features
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Halo Heat precision: Surrounds food with gentle, radiant heat—no fans, no humidity pans, no hot spots.
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Dual independent shelves: Two 32-7/8" × 20-1/2" heated shelves, each with its own thermostat and heat-on indicator.
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High-capacity presentation: Fits 6 chicken boats per shelf (12 total) or a wide variety of pizzas, sandwiches and entrées.
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Bright merchandising: Energy-efficient LEDs illuminate each shelf to attract attention and spotlight product quality.
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User-friendly self-service: Open front design with a latched front access panel for quick cleaning and maintenance.
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Flat-top counter profile: Low 32-1/8" height keeps sightlines clear and maximises overhead space for menu boards.
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Durable & hygienic: IPX4 splash-proof construction, smooth stainless surfaces and removable shelf liners.
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Ready for any counter: Supplied with four adjustable 4" legs; pass-through rear-door kits and signage panels optional.
Specifications
| Model |
HSM-36/2S/T/F (flat-top countertop, 2-shelf) |
| Merchandising capacity |
72 lb / 6 chicken boats per shelf (12 total) |
| Shelf size (W × D) |
32-7/8" × 20-1/2" (835 mm × 521 mm) |
| Exterior dimensions (H × W × D) |
32-1/8" × 36" × 26-1/4" (816 mm × 914 mm × 667 mm) |
| Net weight |
224 lb (102 kg) |
| Temperature range |
up to 200 °F (93 °C) per shelf, thermostatically controlled |
| Electrical |
1-phase, cord & plug supplied
• 120 V : 1.59 kW, 13.2 A, NEMA 5-20P
• 208 V : 1.21 kW, 5.8 A, NEMA 6-15P
• 240 V : 1.61 kW, 6.7 A, NEMA 6-15P |
| Ingress protection |
IPX4 (splash-proof) |
What our Experts Think
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Designed to maximize grab-and-go sales – The HSM-24/5S/T is a 5-shelf heated self-service merchandiser engineered to increase impulse purchases while keeping hot foods visually appealing and ready-to-serve.
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Halo Heat fanless technology preserves food quality – Unlike forced-air warmers, Alto-Shaam’s gentle radiant heat keeps foods hot without drying out, overcooking, or creating crusting, helping maintain texture and moisture longer.
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Independent shelf temperature control – Each heated shelf operates separately, allowing operators to hold different menu items at ideal serving temperatures simultaneously.
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Excellent for merchandising & visibility – LED-lighted shelves, open self-service access, and customizable branding panels help improve product presentation and encourage higher customer engagement.
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Strong capacity in a compact footprint – The 24" floor model provides 5 heated shelves with up to 80 lb total holding capacity, ideal for rotisserie chicken, sandwiches, pizza slices, and hot grab-and-go meals.
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Energy-efficient hot holding system – Alto-Shaam promotes operating cost savings of up to 50% compared to traditional heated merchandisers, making it attractive for high-volume retail foodservice operations.
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Built for convenience & sanitation – Stainless steel construction, front service access, removable components, and easy-clean shelf layout simplify daily maintenance in busy commercial environments.
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Popular for supermarkets & QSR programs – Frequently used in grocery deli sections, convenience stores, cafeterias, and quick-service concepts where continuous hot food merchandising directly impacts sales performance.
Q&A
Q: What is the Alto-Shaam HSM-24/5S/T used for?
A: It’s a commercial heated self-service hot food display case designed for merchandising and holding pizza, sandwiches, pastries, and grab-and-go hot foods at safe serving temperatures.
Q: What heating technology does it use?
A: It uses Halo Heat technology, providing gentle, fan-free radiant heat that helps maintain food moisture, texture, and freshness without drying products out.
Q: What does the “5S/T” configuration mean?
A: The unit features 5 heated display shelves with self-service/pass-through access, making it ideal for convenience stores, cafeterias, and retail foodservice operations.
Q: How does it improve food presentation?
A: It includes glass display panels and illuminated shelving to maximize product visibility and encourage impulse purchases in customer-facing environments.
Q: Is it suitable for grab-and-go operations?
A: Yes. It is specifically designed for high-traffic self-service hot food merchandising, allowing quick customer access while maintaining safe holding temperatures.
Q: Does it support adjustable temperature control?
A: Yes. Operators can maintain consistent holding temperatures for a wide variety of prepared hot foods.
Q: How does it protect food quality?
A: Unlike forced-air warmers, Halo Heat helps reduce drying, crusting, and moisture loss, keeping foods closer to freshly prepared quality for longer periods.
Maintenance Tips
Damage 
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