AMANA PTAC 11,800 BTU Air Conditioner PTC123K35AXXX with 3.5 kW Heater 20 Amp Plug - APTC1230007

AMANA PTAC 11,800 BTU Air Conditioner PTC123K35AXXX with 3.5 kW Heater 20 Amp Plug - APTC1230007

• The NEW more efficient Amana “K” Series PTAC is redesigned as a replacement for the model (PTC123G35AXXX) introducing integrated Bluetooth and RF connectivity along with the new Amana brand mobile app. 
• The Bluetooth and RF connectivity reduces unit setting and configuration time. You’re able to access advanced unit features including personal settings, troubleshooting, diagnostics, and easy access to warranty coverage using the Amana brand mobile app.
• Fits in a standard PTAC Sleeve Size (WxHxD): 42" x 16 1/16" x 14 1/8".
• Designed and assembled in the U.S.A. The new Amana PTAC can now achieve an EER value of up to 11.
• The new Quiet White color series eliminates the user-operated control pad for a modern and streamlined appearance and operation. Improved design and materials to reduce the operating noise and reduction of exterior and operating sounds from entering the room.
• It is recommended to use the unit with a new or existing PTAC thermostat.

INCLUDED

YOUR AMANA PTAC FROM HEAT & COOL COMES WITH:

• 12000 BTU Amana Unit
• 3.5Kw Electric Heater
• Power Cord – 6-20P (20 AMP PLUG)
• Installation Manual
• User’s Manual

What our Experts Think

• Reliable 12,000 BTU PTAC performance
  The Amana PTC123K35AXXX delivers around 11,800–11,900 BTU cooling capacity, making it suitable for hotel rooms, rentals, and small commercial spaces (~350–550 sq. ft.).
• Powerful built-in electric heat (3.5 kW)
  Integrated 3.5 kW resistive heater provides strong supplemental heating, ensuring year-round comfort without needing a separate heating system.
• Heavy-duty 20 Amp 208/230V operation
  Designed for high-demand continuous use, the 20A plug configuration ensures stable performance in commercial-grade environments.
• Efficient and balanced energy performance
  Delivers an EER around 11–14 depending on configuration, offering solid efficiency for a PTAC in this class.
• Modern control and diagnostics features
  Newer “K-series” design includes Bluetooth/RF connectivity and app-based diagnostics, simplifying troubleshooting and system monitoring.
• Quiet, commercial-ready operation
  Engineered with improved insulation and airflow design for lower operating noise (around STC 29 rating in updated models)—important for guest comfort

Q&A

Q: What is the AMANA PTAC PTC123K35AXXX (APTC1230007) used for?
A: It’s a packaged terminal air conditioner (PTAC) designed for efficient cooling and electric heating in hotels, apartments, offices, and guest rooms.

Q: What is its cooling capacity?
A: It provides approximately 11,800–12,000 BTU cooling capacity, suitable for rooms up to about 550 sq. ft.

Q: Does it include heating?
A: Yes, it includes a built-in 3.5 kW electric resistance heater for reliable supplemental heating.

Q: What type of electrical plug does it use?
A: It operates on 208–230V power with a 20-amp (6-20P) plug, designed for commercial PTAC installations.

Q: Is it energy efficient?
A: Yes, it offers an EER up to around 11, improving efficiency compared to older PTAC models.

Q: What are its key smart features?
A: The “K-series” model includes Bluetooth/RF connectivity and mobile app control for diagnostics and settings management.

Q: Is it suitable for replacement use?
A: Yes, it’s commonly used as a direct replacement for older Amana PTAC units with the same sleeve size (42” standard PTAC frame).

Q: Who is this unit best for?
A: Ideal for hotels, rental units, and commercial spaces needing independent room-by-room temperature control with both cooling and heating in one system.

Maintenance Tips

• Clean air filter biweekly: Dust buildup reduces airflow, increases energy use, and strains the compressor. Rinse or vacuum regularly.
• Inspect & clean coils (monthly/seasonally): Evaporator and condenser coils should be kept free of lint, dust, and debris for efficient heating/cooling.
• Check drain system: Ensure condensate drain is clear to prevent water leaks, odor, or internal corrosion.
• Verify airflow clearance: Do not block front grille or return air—restricted airflow reduces performance and can trigger overheating protection.
• Test heating element (seasonal): Confirm 3.5 kW heater operates properly before winter; check for weak heat output or tripped limits.
• Tighten electrical connections yearly: Ensure 20A plug and internal wiring remain secure to prevent overheating or faults.
• Sanitize unit interior (2–3x yearly): Prevent mold buildup in humid environments, especially around coils and blower housing.
• Inspect gasket & wall sleeve seal: Air leaks reduce efficiency and increase utility costs—seal gaps if needed.
• Schedule professional service annually: Full inspection of compressor, fan motor, and refrigerant system ensures long-term reliability.